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Clueless in a Human World

The authors of a recent HBR article, Wells Fargo and the Slippery Slope of Sales Incentives, provided the answer “to meet sales quotas and earn incentives” to the question “why they (they being the lower level employees of Wells Fargo) did this in the first place.” The “this” being unethical if not illegally selling and charging customers for services they did not need or request. It seems that the perspective here is that the employees where at fault, after all they are the ones who acted fraudulently! Continue Reading »

Globalization has delivered, as it was intended, for the 1%. Globalization is not so much a paradigm, as some frame it, as it is a strategy of corporatist. It has preserved the gains of capitalism’s elite upper class by affording worldwide exploitation and extraction. Continue Reading »

Whether as a symptom of or as a commentary about the state of affairs of the U.S. economy we hear many (pundits especially) say the middle class is declining… if not disappearing. A growing number of people the state of affairs is quite stormy as they are finding it harder and harder to stay above water, yet for a select few who are smoothly sailing along it has never been better. Continue Reading »

In a December 3rd Harvard Business Review article (Rescuing Capitalism from Itself) Henry Mintzberg noted “since 1989, the United States has experienced some alarming changes, for example the massive infiltration of corporate money into public elections, disquieting levels of corruption in business, rising income disparities, and the decline, of all things in this country, of social mobility.”

 

How have these alarming changes come about? Are these the result of outside forces or are they the result of the economic system itself? Continue Reading »

A recent HBR article (Why companies are so bad at treating employees like people) by Herminia Ibarra speaks to the need to re-invent the workplace if there is to be human development at work. As Ibarra characterizes it, this re-invention requires “reimagining complex organizations so that they are more human and agile.” The implication seems to be that making organizations more human and agile involves solving the “thorny problem of developing people.” Continue Reading »

Common But Misaligned

The common—and very popular—understanding of leadership among the business minded is misaligned with the very human needs of people. A recent HBR article Reflections on leadership from Gettysburg provides a case in point. Continue Reading »

Leadership, according to Peter Northouse (2010, p 3), is a process whereby an individual influences a group of individuals to achieve a common goal. So then is evidence of leadership the achievement of a goal by a group? Does the goal matter? Do the means matter? Continue Reading »