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Archive for the ‘Quality’ Category

Jared Bernstein offers valuable thoughts on the relationship between education and work.   He argues quite credibly that the wage return on higher education has leveled off since about the 1990’s.  Bernstein asserts this is not because of a mismatch between what corporations need and what higher education institutions provide.  However he does claim “we’d have [...]

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A recent Huffington Post article describes the agreement and disagreement between Arne Duncan (Secretary of Education) and Dennis Van Roekel (President of National Teachers Association) over the preparation and evaluation of teachers respectively.  Sadly what is not being discussed—as can be inferred from the article—is the very process of learning.

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In a New York Times interview Andrew M. Thompson, co-founder and C.E.O of Proteus, spoke about how he advances the capability of his company by creating and maintaining what he calls “ a leadership culture as opposed to a management culture.”  As Andrew noted, “culture in our company is a really big deal, and we [...]

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Many will acknowledge that while we may not measure what’s important, the important thing becomes what we measure.  Why?  It keeps us exclusively focused on what in-practice we (often tacitly come to) value.

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Just how valid is the idea that privatization of society’s services to its citizens ensures the highest quality of service to people in society?  Let’s critically analyze by understanding the precepts of the private economic enterprise. 

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A New York Times article, Lessons in Longevity From I.B.M., by Steve Lohr used IBM reaching the 100-year old mark to call attention to practices that contribute to an organization’s longevity.  A noteworthy point made is that past success can impede future success.  The article seems to suggest that all companies will lose their dominance [...]

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In his New York Times column, Paul Krugman, spoke of a hint of the return of American manufacturing.  In this column Mr. Krugman mentioned that Michigan which had an unemployment rate of 14.1% in August 2009 is now experiencing the improved rate of 10.3%, and as Krugman noted “still above the national average, but nonetheless [...]

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It is estimated that about 70% of organizations initiating lean programs don’t realize the promised or anticipated success.  So it would seem that either lean is a bad idea or lean is not properly understood.  Given Toyota’s notable success, I think we’ll go with the latter!  

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A recent issue of Knowledge@Wharton indicates, that while 91% of companies worldwide have performance appraisals only 35% to 40% do performance reviews well.  The question remains, what does doing them well mean?  What are the criteria for the performance of performance reviews?  Can performance reviews (as we’ve come to know and love them) really be [...]

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Johnson & Johnson has been known for its commitment to its credo that requires its executives and employees to conduct business responsibly and with the utmost concern for those they serve (which according to their credo includes patients, doctors and nurses).  However recently that image of J&J being the pinnacle of responsible business has been [...]

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